Gen Y - 1 Month Retention

Service Manager,

Gen Y is a new generation of employee born between 1981 and 1995. They are sharp, smart, demanding and adventurous; kind of like the '60's generation with more technology.

Technician Maintenance - 30 Day's of service

Bet you didn't know that your technician needed Maintenance. Like the car's they maintain a Gen Y technician needs a concentrated maintenance plan for production, output and future goals. Strengthening the employee/employer relationship can promote long term benefits for both parties. Mentorship and open communication are keys to developing the Gen Y long term employee relationship. From Baby boomer to Gen Y no two generations have the same ideals and motivation for accomplishment. Understanding the differences may help you retain your investment for a long time to come.

WHAT MATTERS TO GENERATION Y

Truth: Don't Over Promise Paint An Accurate Picture of Working for YOU.	Real Life: Clearly Stated Responsibilities and Expectations Responsibilities that are Relevant to the Business Their Role in the Overall Business Success
Success: Realistic Prospect for Job Growth Financial and Professional Rewards	Team: Teams of Passionate, Motivated individuals More Can Be Accomplished As A Team
Individualism: Recognition for Team and Individual Accomplishments Personal Attention from Mentors and Role Models Individual Accountability	Fun: Engaging and Fun Work Environment Variety of Projects
Passion: Passionate About What They Do Motivated To Be the Best	Conventional: Believe Social Standards and Rules Make Life Easier Expect Managers to Provide Tools for Success Will Avoid Risks and Take Advantage of Opportunities
Confidence: Extremely Confident Trust and Optimism

• Constant upkeep is a requirement with the GEN Y technician to get the mileage you want!
• 30, 90 and 180 day touch points are key to success
• Don't wait for issues to develop be proactive
• Clear career path for a developing technician
• Two way communication develops clear patterns for growth and brings issues to light before they affect your bottom line